Emory & Henry College
Information Technology Department
PO Box 948
Emory, VA 24327
Revised August 2002
The mission of the Information Technology Department at Emory & Henry College is to support the academic and administrative technology initiatives of the College. We will provide integrated technological support for all College educational, administrative and student support services in a receptive and courteous manner. Via ongoing research and development, the Information Technology Department will take the lead in identifying, testing and integrating new technologies and formats for the College community in support of the College’s academic mission.
Revised October 2002
Emory & Henry College makes no warranties of any kind, whether expressed or implied, with respect to the information technology services it provides. The College will not be responsible for damages resulting from the use of communication facilities and services, including, but not limited to, loss of data resulting from delays, non-deliveries, missed deliveries, service interruptions caused by the negligence of a College employee, or by the user’s error or omissions. Use of any information obtained via the Internet is at the user’s risk. The College specifically denies any responsibility for the accuracy or quality of information obtained through its electronic communication facilities and services, except material represented as an official College record.
The College reserves the right to append or modify these policies and procedures and also to extend, limit, restrict, or deny privileges and access to its information resources without notice.
Revised October 2002
E&H Information Technology will help students with network, e-mail and server access problems. Our service is limited to assisting students with connections and access to our college network. We do not help students with general repairs, maintenance, or upgrades to personal computers.
E&H does not recommend any particular local computer service providers and cannot be responsible for making arrangements with vendors on behalf of students.
Revised November 2005
All students receiving a network access account must read and agree to the following Policies and Guidelines. Your acceptance and enrollment at Emory & Henry College signifies your agreement to abide by all rules, regulations and policies of the College. Please note that all policies are subject to change. Notification of changes will be posted. This document will be reviewed and distributed regularly. All network users must adhere to the most current published revision.
All students, faculty and staff receiving a network access account must read and agree to the following policies and guidelines. Enrollment or employment at Emory & Henry College signifies agreement to abide by all rules, regulations and policies of the College. Please note that all policies are subject to change. Notification of changes will be posted. This document will be reviewed and distributed regularly. All network users must adhere to the most current published revision.
All students, faculty, staff, and administrators have a network account assigned to them for their individual use while at Emory & Henry College. Emory & Henry College computerized information systems exist to promote shared access to computing, communication, and information necessary to serve the teaching, research, and administrative needs of the entire campus community. These systems and the data they contain are vital resources of considerable monetary and intellectual value, in addition to important personal information which must be handled in a secure and confidential manner. Access to computer systems and networks, including e-mail and web material placed on or distributed through the systems and networks owned or operated by Emory & Henry College is a privilege, not a right, and requires adherence to college policies and to federal, state, and local laws. Thus, all account holders of the College’s information facilities have a responsibility to use these systems in a respectful, ethical, professional, and legal manner.
The purpose of the network is to support the teaching, research, and administrative needs of the college. The network is not designed nor intended to support the downloading of copyrighted material, such as, unlawfully obtained music, videos, and software. Such activities are not permitted at any time. On-line gaming is strongly discouraged as it requires a major portion of the College’s available internet bandwidth for the use of a single individual, which can disrupt the research and other legitimate activities of the College community of network users.
This policy pertains to all college-owned or leased computers, printers, scanners, networks, Internet connections, and communication systems transmitting voice, data, or video information. Appropriate use is always ethical, reflects academic honesty, the security and confidentiality of personal information, and shows restraint in the consumption of shared resources.
All users of college information facilities are required to demonstrate respect for intellectual property, ownership of data, system security mechanisms, and the individual’s right to privacy and freedom from intimidation, harassment, and unwarranted annoyance. While recognizing the respect for privacy, the college cannot guarantee confidentiality in the use of any college information system. Electronic records retained on college systems are subject to state and federal Privacy Acts as well as Freedom of Information Acts. World Wide Web information located in designated web directories will be considered public information if read access is granted.
In making appropriate use of resources Emory & Henry students, faculty and staff must:
In making appropriate use of resources Emory & Henry students, faculty and staff must NOT:
Emory & Henry College considers any violation of appropriate use principles or guidelines to be a serious offense and reserves the right to copy, examine, and remove any files or information resident on College systems allegedly related to unacceptable use and behavior. Violation of these rules will be reported to the appropriate campus office/judicial body. Students found in violation of these principles or guidelines may have some or all of their computer privileges revoked. Faculty and staff found in violation of these principles or guidelines will be reported to the appropriate campus authority for further action. Punishments may include temporary or permanent suspension of user privileges on the network and/or disconnection from the campus network, or other sanctions as described in the student Code of Conduct, the Faculty and Faculty Status handbooks, or the Staff handbook.
The privilege of presenting material on the college web site can be revoked, with or without cause, at the College’s discretion. Web pages found to be in non-compliance may be removed immediately by the Web Administrator or upon failure to revise web pages and conform to these guidelines.
Violations are also subject to disciplinary action or other sanctions as prescribed in the Student Handbook, the Faculty and Faculty Status handbooks, or the Staff handbook. Offenders may be prosecuted under laws including (but not limited to) the Privacy Protections Act of 1974, The Computer Fraud and Abuse Act of 1986, The Computer Virus Eradication Act of 1989, Interstate Transportation of Stolen Property, The Virginia Computer Crimes Act, Electronic Communications Privacy Act, and the Telecommunications Act of 1996.
Revised November 2003
All computer equipment purchased by Emory & Henry College for the business use of its faculty, staff and students shall be managed and maintained by the Information Technology Department and shall remain the sole property of Emory & Henry College. Disposal or reallocation of all computer technology at Emory & Henry College shall be at the discretion of the College.
Personal equipment that will be used on the College’s network must be approved by the Information Technology Department prior to installation. The Department reserves the right to refuse to allow any faculty, staff or student to attach non-approved equipment to the College network.
All student computers will be subject to a security inspection by the Information Technology Department prior to being connected to the College network. No student computer will be allowed to be connected to the College network without College approved anti-virus software and a complete registration record of computer identification data.
Emory & Henry College is not responsible for the maintenance, repair or replacement of non-College owned equipment, nor are they responsible for any tangible or intangible losses resulting from any College-owned equipment.
The Information Technology Department strongly discourages the use of independent departmental servers which are attached to the E&H network, but understands that some servers have been a part of the network for some time. No new independent servers will be added to the E&H network unless they are located and maintained within the server facilities of the College by the Information Technology Department. All existing independent departmental servers must be located within the firewall security system of the College network. All servers attached to the College network must be inspected and approved by the Information Technology Department to insure that they meet stringent levels of network security. The Information Technology Department reserves the right to refuse to attach any independent server to the College network and to disconnect any server which is deemed by the Department to be a security risk to the College network. Emory & Henry College is not responsible for the maintenance, repair or replacement of non-College owned equipment.
Revised August 2006
The following is the Approved Software List of the software that Emory & Henry College has approved for use on all College-owned computer technology equipment. Please note that the Information Technology Department reserves the right to remove any third party software installed by the user that is not listed on the Approved Software List. Third party software will be removed if it interferes with the smooth operation of any College-approved software or if violates the Acceptable Use of College Computer Technology Policy.
Approved Software List |
Operating Systems |
| MS Windows 2000 Prox |
| MS Windows XP Home |
| MS Windows XP Prox |
Word Processing |
| MS Wordx |
| WordPerfect 9.0 or higherx |
Database |
| MS Accessx |
Presentations |
| MS PowerPointx |
Spreadsheets |
| MS Excelx |
Web Publishing |
| MS FrontPagex |
| MS Outlookx |
| MS Web Outlookx |
Internet Software |
| MS Internet Explorerx |
| WS_FTPx |
| Adobe Acrobat Readerx |
Desktop Publishing |
| Adobe PageMaker |
| Adobe Illustrator |
| MS Publisher |
Graphics, Video, & Audio |
| Adobe Photoshop |
| MS Photo Editor |
Languages & Development Tools |
| MS Visual Studio Pro |
Utilities |
| WinZipx |
| Symantec Anti-Virusx |
Class Specific Software (may change from semester to semester) |
| SPSS |
| Maple VIII |
| Sniffy the Virtual Lab Rat |
| Minitab |
| MathType |
| ArcView |
| Macromedia Software |
| GoLive |
| CygWin |
| X - active support by Help Desk |
The Information Technology Department maintains a software library for the use of faculty and staff. Any Microsoft product which falls under the College’s blanket software license can be checked out by faculty or staff for installation on their home computers, if they conduct legitimate College business on their home computers. At the end of each fiscal year, the College must renew the software license with Microsoft. At that time, software installed on home computers may be required to be removed for the College to remain in compliance with its license agreement with Microsoft. Some teaching software may be loaded on the home computers of those faculty members teaching courses utilizing specific course-related software. At the conclusion of the semester during which the course was taught, the faculty member will be expected to remove the software application from his or her home computer. The Information Technology Department is not responsible for installing, maintaining or troubleshooting software borrowed from the College and installed on home computers. Faculty and staff wishing to borrow software for home installation should contact the Help Desk.
Revised November 2003
In response to the massive virus attacks which crippled the Emory & Henry College network in the fall of 2003, the Information Technology Department implemented Symantec anti-virus software.
The Symantec anti-virus program is a very important part of the foundation of security for the network. The Emory & Henry College network is set up to automatically install Symantec anti-virus software on all faculty and student computers that connect to our network. Symantec will be the anti-virus software on all College technology assets from now on.
Some students may object to the system automatically installing a new anti-virus program on their individual computers, and we appreciate their feelings. However, in accordance with the Acceptable Use of College Computer Technology Policy for Emory & Henry College, which each student signs in order to receive a user account, Information Technology must insist on implementing necessary system protection measures. The policy states, "All users of college information facilities are required to demonstrate respect for intellectual property, ownership of data, system security mechanisms…" We want to point out several facts regarding this decision, however. Anyone who voluntarily connects to our campus network with their personal computer becomes a component of the campus computer network system. In order to protect the system, we need to have what we consider adequate anti-virus protection in place. The Symantec product is a state of the art anti-virus application that we are supplying, with constant automatic updates. Viruses attack our system through incoming email, among other sources. If a network user opens or saves an infected email, it can proliferate through the entire network. Therefore, it is essential that we adequately protect the network from such attacks. An unprotected computer becomes a security risk that we can no longer afford to take.
Please bear in mind that it is necessary to remove other anti-virus programs to avoid any conflicts.
Revised October 2002
Every student, faculty and staff member will be issued a network account, an e-mail account, and a data storage account on the network. These accounts are required to access all computers and network resources available on the Emory & Henry College campus. These accounts are issued by the Information Technology Department and are subject to College rules and regulations as outlined in the Acceptable Use of College Computer Technology policy. Please refer to this policy for specific information regarding these regulations.
Each account is assigned for the use of a single user. Sharing of accounts is prohibited. The user for whom the account was created is responsible for the security of that account and all actions associated with that account.
Student e-mail accounts are limited in size. At 10 MB, a warning is issued regarding the account approaching the size limit. At 13 MB, the user will be prohibited from sending e-mail. At 15 MB, the user cannot send or receive e-mail. It is important for the user to keep his or her mailbox within its space quota by removing unneeded e-mails. The Information Technology Department reserves the right to empty mailboxes that are full if they pose a resource problem for the mail server. E-mails from full mailboxes will be deleted and lost in the emptying process, and cannot be retrieved.
Visitor accounts are only available with permission of the Information Technology Department. A request may be made at the Help Desk. The visitor accepts full responsibility and liability for all activity related to the use of the account.
The status of an Emory & Henry College network account can be changed for many reasons:
It is important to select a password which is not easily guessed, but that is easy to remember. Do not share your password with anyone else.
Password changes must be requested in person at the Help Desk on the ground floor of the Kelly Library building. Password changes cannot be requested via email or by phone. The user must present his or her Emory & Henry College ID. There will be no exceptions to this rule.
All student, faculty and staff have access to a data storage directory (H:\ drive) on the College network. Users are responsible for protecting their own files. The College does not guarantee that data stored on its network will be safe from system failures or operator errors. Furthermore, the College cannot guarantee the protection of any data and thus the user expressly waives any claim or cause of action in regard to the maintenance and protection of the user’s data. Personal files stored on the hard drives of lab and classroom computers will be deleted. Users should store their data on removable technology (e.g. floppy disks) AND to their H:\ drive directory.
Emory & Henry College maintains several Computer Labs located throughout the campus. These shared facilities are available for open access computing and for classroom instruction. Unless reserved for classroom instruction these facilities are available on a first-come first-serve basis to students, faculty, and staff.
Revised October 2002
Note: As of June 2001, the Information Technology Department is no longer responsible for the management or maintenance of the Emory & Henry College website or other web pages affiliated with the College. All questions regarding website maintenance, design, policy and procedures should be addressed to the Office of Public Relations. The Information Technology Department’s responsibility for website functionality or set-up is limited to creating and maintaining pre-approved webserver access accounts and folders. The standards listed below have been developed by the Office of Public Relations. Any questions or concerns regarding these policies should be directed to the Office of Public Relations.
Revised by the Office of Public Relations June 2002
Primarily, the college’s web site functions as a recruitment tool for admissions. As such, this tool is designed to portray a certain image of the college. Because of this, all pages are subject to prior approval of the Office of Public Relations. These pages are also subject to periodic review. If the pages or their contents are deemed to be counter to or detracting from the mission of the college they are subject to removal or change by the Office of Public Relations.